AHLAN Contact Center
Your Smart Partner in Customer Experience
AHLAN is a multilingual contact center helping businesses across Egypt, Saudi Arabia, and the GCC deliver better service. We support F&B, eCommerce, healthcare, logistics, HR, and more.
From order confirmation to 24/7 support, we simplify operations, elevate customer satisfaction, and let you focus on growth.
Our Services
Call Center Support
24/7 multilingual voice support to handle customer inquiries, complaints, and service requests with efficiency and professionalism.
Order Confirmation
Agents contact customers to confirm orders and delivery details, reducing errors and increasing satisfaction.
Reservation Handling
We manage bookings for restaurants, clinics, and salons, ensuring seamless experiences.
Customer Support
Phone, WhatsApp, and email support tailored to your brand voice and business processes.
Lead Qualification
Outbound calls to qualify prospects and feed your sales pipeline with real opportunities.
Digital Engagement
WhatsApp, chat, and email conversations managed by trained agents for high customer retention.
Industries We Serve
F&B
Order taking, reservation management, and customer satisfaction tracking for restaurants and cafes.
eCommerce
Order validation, returns processing, and 24/7 support for online stores and aggregators.
Healthcare
Patient support, appointment scheduling, and post-visit follow-up for clinics and labs.
HR & Recruiting
Candidate outreach, screening, and interview coordination for recruitment agencies.
Logistics
Delivery tracking, driver communication, and dispatch support for logistics companies.
Education
Registration, student inquiries, and course coordination for training and academic centers.
Let’s Connect
Contact Us
Call Us Now: +20 2212 20555
Email: info@ahlanservice.com
Locations: Cairo, Egypt | Riyadh, Saudi Arabia